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RETURNS AND WARRANTY HELP

 

Return Policy

You may return an unused item within 30 days of receipt.
  • Please call us or email us with your original order number ready and someone in our returns department can process a return and obtain a RMA (Return Merchandise Authorization) number.
  • All returned products must be in original condition and packaging; otherwise, additional charges may be applied.
  • Return the product using your preferred shipping method to the address you are provided.
  • Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
  • Any item/s that are personalized in any way cannot be returned.
  • Please Note: Unless the return or exchange is due to an error on our part, we cannot refund shipping and handling. We will issue a credit to the credit card used for the original purchase.

Warranty Information

Every item sold by us is covered by the manufacturer's warranty.  The warranty length is generally listed on the product detailed description page.

 

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